Sanitary Sewer Backups and Overflows

If you are reporting a sewer backup or overflow incident, please notify the District's Offices at (925) 228-5635 (7:00 AM to 4:30 PM, M-F). Evenings, Weekends and Holidays please call the non-emergency phone number for the Contra Costa County Sheriff's Department (925) 646-2441 or the Martinez Police Department (925) 372-3440. They will notify the District's On-Call staff who will respond to the reported sanitary sewer incident.

Please notify MVSD or CCC Sheriff's Department or Martinez Police Department as soon as possible to minimize the inconveniences associated with a sewage overflow incident.

When a District Representative speaks to you please have the following information ready to expedite the response: Name, Address, Phone Number, Address or location of the overflow and all conditions you are experiencing. If you are experiencing a backup into your home please remain calm, remove all persons and pets from the area. If sewage has overflowed inside the home shutoff all heating and air conditioning (HVAC) units. Do not attempt to remove any affected items from the area. If the Mt. View Sanitary District is found to be responsible for the incident, we are committed to cleaning and restoring your property, and to protecting the health of those affected during the remediation process.

Protect Your Investment with a Backwater Overflow Device !!

The Mt. View Sanitary District encourages all homes and businesses to install and maintain a Backwater Overflow Device. On new home construction and new businesses it is a requirement of the permitting and inspection process. If you are planning any repairs to your home you will be required to install a Backwater Overflow Device as a requirement of any permit. This device is an aid to you in avoiding costly repairs or damage caused by a sewage backup. The device should be properly installed by a professionial and maintained on a regular basis to insure operation. For a link to local contractors in your area go to SewerSmart.org

To learn more on Sanitary Sewer Backup Prevention go to SewerSmart.org. There you will find helpful information on your sewer connection, how to landscape your yard and not cause future sewer lateral problems. Also you can take the Sewer R.A.T (Risk Assesment Test) to see if you are at risk of a sewer backup.