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Resident FYI

Emergency Sewer Calls

For a sewer emergency 24/7, call 925-228-5635

If you are reporting a sewer backup or overflow incident, please notify the District’s Offices , 24 hours a day, at 925-228-5635. District’s On-Call staff will respond to the reported sanitary sewer incident after hours.  Please follow phone message prompts for sewer emergencies.

Please have the following information ready for the District representative to expedite the response: Name, Address, Phone Number, Address or location of the overflow and all conditions you are experiencing. If you are experiencing a backup into your home please remain calm, remove all persons and pets from the area. If sewage has overflowed inside the home, shut off all heating and air conditioning (HVAC) units. Do not attempt to remove any affected items from the area. If the Mt. View Sanitary District is found to be responsible for the incident, we are committed to cleaning and restoring your property, and to protecting the health of those affected during the remediation process.

 

District Board Meetings

District Board meetings are held the second Thursday of each month at 6:30 PM. Meetings are opened to the Public.  Location and online access are listed in the Meetings section.

 

How to Dispose of Used Home Medical Sharps

sharps disposal box

Dispose of used home medical sharps in the collection kiosk outside of the Administration Building of Mt. View Sanitary District. Proof of residency in the service area of Mt. View Sanitary District is required.  Access to the collection kiosk is available, Mondays-Thursdays from 7:00 AM – 4:30 PM and Fridays 7:00 AM – 3:30 PM.  There is no access available on holidays or weekends.  

 

How does sewer gas get inside your home?

sink gas

Every drain in your home’s sewer system should have a “p”-shaped trap (plumbing trap or p-trap) that is properly vented, this includes showers, bathtubs, utility sinks, and floor drains. The p-traps on each drain “traps” water, creating a seal, or barrier, that will keep sewer gas out of your home. If one of these drains is rarely used, such as in a guest bathroom, the water creating the protective seal will eventually evaporate. This is a formula for trouble that can allow stinky sewer gas to seep into your home. Simply pouring some water into each of the seldom used drains should solve the problem. If odors persist, please call the District at 925-228-5635 for assistance.

 

government compensation logo

As part of the ongoing commitment to government transparency, there is a statewide database of salaries and compensation as reported by California cities, counties, and special districts for all job classifications. Click HERE for information reported from MVSD.

 

West Nile Virus

Property owners and other residents can help by eliminating standing sources of water in their yards, including unkept swimming pools and ponds, discarded tires, clogged rain gutters, cans, buckets, and any other containers where water can accumulate. For more information, visit:  https://www.contracostamosquito.com/ 

 

Underground Service Alert

USA North 811 logo

 

USA North (Underground Service Alert) is a free notification service for homeowners and contractors who are going to perform any kind of excavation. Call 811 before you dig and find out if there are underground utilities at your site. Legislation in California makes it mandatory to call at least two days before digging.

 

Solid & Yard Waste

republic services logo

Republic Services Pleasant HIll, the solid waste hauler for MVSD, wants to remind you that you are allotted two on-call cleanups per year to dispose of bulky items or up to 2 cubic yards of extra refuse without charge. For more information or to schedule a cleanup, call 925-685-4711 one week in advance.

Your yard waste is collected every other week on the same day as your curbside recycling. You may rent a 96-gallon cart for $3 per month or use up to three (3) of your own 32-gallon cans for yard waste. Cans may be no larger than 32-gallons, must have handles and have a yard waste sticker on them. Call Republic Services Pleasant Hill customer service at 925-685-4711 for stickers.

Did You Know?

That grit is a combination of seeds, coffee grounds, eggshells and cigarette butts. These items along with grease from cooking oils can cause blockages and overflows of sewage in sewer lines. Please dispose of them in your garbage.

Fluoresent lights

Fluoresent light bulbs contain 10 milligrams of mercury. While that does not sound like much, think about the number of fluoresent lights used these days of energy efficiency. They add up to hundreds of thousands of bulbs. Bulbs that are disposed of with solid waste end up in dumps where they are broken and the mercury is relaesed into the air and the groundwater. Keep original packaging and dispose of the bulbs safely at the Household Hazardous Waste Collection Facility in Martinez. 

Fats, Oils & Grease

Cooking fats, oil and grease constrict and block household drains. They can also block sanitary sewer mainlines which cause sanitary sewer overflows. Don’t pour cooking oil, grease or greasy food down the drain.  Always trap F.O.G. in a sealed container and put it in the trash.  Wipe away any residual grease or oil on dishes, pots or pans with a paper towel before washing them.  Please recycle large amounts of oil (i.e. turkey fryer) and cooking grease, and avoid pain in the drain.

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